Privacy Policy

Conquestador is committed to maintaining the trust and confidence that our users place in us when sharing their Personal Data with us through Conquestador Casino's website, mobile devices or other services ("Services"). This Privacy Policy outlines how we collect, use, protect, share and provide access to information collected from you.

Collection of Information

We may collect two types of information: Non-Personal Data (which does not identify a specific user) and Personal Data. We also collect non-personal data in relation to the operation and improvement of our Services which is aggregated with similar data about other users for market research purposes.

1. Personal Data: This includes details entered during registration, such as name, address, email, phone number (if provided), login credentials, user history and any account information you provide or agree on.
2. Non-Personal Data:
   • Browser type and version
   • Operating system used
   • URL of the site visited from which you linked directly to our Services
   • Internet Service Provider
   • Domain name of the site that referred you to us (where applicable)

Use and Disclosure of Personal Data

We use your Personal Data:

1. To provide and operate the Services: This includes fulfilling obligations associated with registration, login process, game play and support.
2. For marketing purposes, which may include offering bonuses, promotions or services through various channels like email, SMS, MMS etc., as allowed by applicable laws.

We share your Personal Data:

1. With our subsidiaries to provide information about you for account opening, registration and gaming activities for purposes related above.
2. To facilitate the verification of your identity: We may disclose personal data necessary to verify that account holder matches documents (ID).
3. For operational requirements, such as processing transactions or fraud prevention.

Security Measures

We use reasonable technical and physical security measures designed to safeguard Personal Data from unauthorized access, misuse, alteration, destruction or loss.

However, no data transmission over the internet can be completely secure. Thus, we do not guarantee or warrant complete protection against all potential threats of interception or unauthorized access.

Accessing Your Information

To review, update or remove any of your Personal Data (if allowed), please contact our support team via Live Chat or email.

You may also have these rights under various laws and regulations where applicable:

1. Right to rectification, in which we will make corrections on inaccurate information if necessary.
2. Right to erasure to delete data provided upon request, if no longer needed for legitimate purposes (not required by law).
3. Right of access: The right to ask what personal info is stored about you.

We'll respect and comply with such rights as per applicable laws and regulations when notified or asked directly.

Account Deletion

In case the user requests full account deletion, we may remove information shared but keep records for:

1. Anti-money laundering (AML) purposes.
2. Keeping logs on player’s activity history in order to handle complaints correctly according to our responsible gaming policies.

We may ask additional questions upon receipt of a request to verify your identity before taking action with regard to this matter.

Changes to This Policy

From time-to-time, we will revise or update Privacy Notice as part of ongoing efforts for continuous improvement. Any such changes shall be posted on website prior to their coming into effect; you agree by using services that these revisions will govern the terms related to your relationship with Conquestador at all times.

Effective Date and Applicable Law

This Privacy Policy is effective from subject to change according to regulatory requirements of our jurisdictions (e.g., Malta, UK) for ensuring continued protection.